The ReSource Customer Service team is committed to delivering answers to our customers
in a professional, timely, and partnering manner. You can reach our U.S. based customer
service team at 800-537-3621.
- To provide the best possible support to our customer base through competent, timely,
and polite service.
- To enhance the user’s operational success in using the ReSource Partner software.
- To facilitate new customer installation, product understanding and satisfaction,
as well as training and consultation.
While ReSource is headquartered in Denver, CO., a portion of our support staff operates
from a branch office in Powell, Wyoming. Supporting ReSource products is our exclusive
task. Our location is rural, but the high tech tools available to our staff enable
us to provide support in a manner that rivals companies many times our size.
But technology is only part of the story. While our support tools are equal to larger
companies, we believe our support staff is unrivaled. Superior customer service,
delivered on each and every call, is the attitude we emphasize most. Developing
relationships with our customers is an important key.
What This Means
Many of our customers we have worked with for years; we know their voices when they
call, we understand their needs. Wouldn’t you like to call support staff and have
them know you, be able to understand what they are saying, call you by your name,
and remember your issue on the next call? With ReSource Customer Service, you will
not only get answers, but you will also get this type of positive support experience.
Our support staff comes from a variety of backgrounds and industries. Working together,
our team can find a solution to your issues. We understand that when you need an
answer, you need it as soon as possible, delivered to you in a skillful manner,
and with empathy for your need to keep your customers satisfied. You will get this
when working with ReSource Customer Service.
For the latest shipping fuel surcharges and industry information from our affiliates,
click on any of the provided links. Check back regularly for updates.
WebAssist is just that–a form of assistance over the web. Many customers prefer
to have their questions answered this way: instantly, and online. [use webassist]